← TTEC Holdings, Inc.

AMENDED AND RESTATED CREDIT AGREEMENT

When the limit steps, and which way the company's ratio has been moving.

5.88x3.68x1.49x

Signed Jun 3, 2013

Committed
$975m
Matures
Nov 2027
TrancheSizeMaturesMargin
Revolving Credit Facility$975mNov 2027325–625 bps

Priced over Term SOFR, floor 0 bps (Revolving credit facility).

LevelConditionMarginUnused fee
Level PeriodEleventh Amendment Effective Date through September 30, 2026325 bpsn/a
Level PeriodOctober 1, 2026 through Maturity Date625 bpsn/a
Level Fee initialFrom Ninth Amendment Effective Date until Calculation Date for quarter ending June 30, 2024n/a28 bps
Level Fee Level 1Net Leverage Ratio ≥ 4.50:1.00n/a33 bps
Level Fee Level 2Net Leverage Ratio ≥ 4.00:1.00 and < 4.50:1.00n/a30 bps
Level Fee Level 3Net Leverage Ratio ≥ 3.50:1.00 and < 4.00:1.00n/a28 bps
Level Fee Level 4Net Leverage Ratio ≥ 3.00:1.00 and < 3.50:1.00n/a25 bps
Level Fee Level 5Net Leverage Ratio ≥ 2.50:1.00 and < 3.00:1.00n/a20 bps
Level Fee Level 6Net Leverage Ratio < 2.50:1.00n/a18 bps

§1.1

Lenders: WELLS FARGO SECURITIES, LLC, BofA Securities, Inc., PNC BANK, NATIONAL ASSOCIATION, U.S. BANK, NATIONAL ASSOCIATION, BMO BANK N.A.

Tested quarterlyEstimated above the limit*ratio 2.44x, estimated, vs 2.50x limit in force at Jun 30, 20262.50x
  • From Jun 30, 2025 · 2.25x
  • From Sep 30, 2025 · 2.50x
US Borrower shall not suffer or permit the Interest Coverage Ratio as of the last day of the most recently completed fiscal quarter to be less than the ratio set forth below for such fiscal quarter
Read the filing on sec.gov ↗
Tested quarterlyHeadroom not yet measured3.75x
  • From Dec 31, 2024 · 5.00x
  • From Mar 31, 2025 · 4.75x
  • From Jun 30, 2025 · 4.50x
  • From Sep 30, 2025 · 4.25x
  • From Dec 31, 2025 · 4.00x
  • From Jun 30, 2026 · 3.75x
  • From Sep 30, 2026 · 4.25x
  • From Mar 31, 2027 · 4.00x
  • From Jun 30, 2027 · 3.75x
During the Covenant Adjustment Period, but prior to a Qualifying Debt Issuance, US Borrower shall not suffer or permit the Net Leverage Ratio as of the last day of the most recently completed fiscal quarter during the Covenant Adjustment Period to exceed the ratio set forth below for such fiscal quarter:
Read the filing on sec.gov ↗
Tested quarterlyHeadroom not yet measured3.75x
  • From Dec 31, 2024 · 5.00x
  • From Mar 31, 2025 · 4.75x
  • From Jun 30, 2025 · 4.50x
  • From Sep 30, 2025 · 4.25x
  • From Dec 31, 2025 · 4.00x
  • From Jun 30, 2026 · 3.75x
  • From Sep 30, 2026 · 4.25x
  • From Mar 31, 2027 · 4.00x
  • From Jun 30, 2027 · 3.75x
On or after the occurrence of a Qualifying Debt Issuance, during the Covenant Adjustment Period, US Borrower shall not suffer or permit the Secured Net Leverage Ratio as of the last day of the most recently completed fiscal quarter to exceed the ratio set forth below for such fiscal quarter, subject to the Optional Leverage Ratio Increase:
Read the filing on sec.gov ↗
Tested quarterlyHeadroom not yet measuredn/a
US Borrower shall not suffer or permit the Available Liquidity as of the last day of the most recently completed fiscal quarter to be less than the Expected Earn-Out Amount as of the last day of the most recently completed fiscal quarter.
Read the filing on sec.gov ↗

* Estimates use reported financials; credit agreements usually add back items that XBRL does not capture.

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